Privacy Policy

Privacy Policy

Introduction

At Abertay Roofing, we are committed to safeguarding and preserving the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, phone number, and home or business address provided via our website forms, email, or phone calls.
• Service Information: Details regarding the roofing services you request, including job specifications, quotes, and communications.
• Technical Information: Information about your visit to our website, including IP address, browser type, operating system, and referring websites.
• Cookies: We use cookies to gather information about your visit to our website. Cookies help us improve your experience and analyse our website performance. For more information, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with our roofing services.
• To communicate with you regarding quotes, appointments, or service-related inquiries.
• To process payments and send invoices.
• To improve our website, customer service, and service offerings.
• To notify you of changes to our services or policies.
• To comply with legal obligations or respond to lawful requests for information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and business, such as:

• Payment processors
• Service providers (e.g., roof material suppliers)
• IT service providers (e.g., website hosting, email management)

These third parties are required to keep your information secure and only use it for the purposes we specify.

Data Security

We take the security of your personal information seriously and use appropriate measures to protect it. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights

Under data protection law, you have the following rights:

• Access: You can request access to the personal information we hold about you.
• Rectification: You have the right to ask us to correct or update inaccurate personal data.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Restriction: You can request we limit the use of your personal data in certain circumstances.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Objection: You have the right to object to our use of your personal data in certain situations.

To exercise these rights, please contact us at Abertay.roofing@gmail.com.

Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or to comply with our legal obligations. After this time, your information will be securely deleted.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing them with your personal information.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post any updates on this page, so please check back periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Abertay Roofing
Email: Abertay.roofing@gmail.com
Phone: [Insert Phone Number]